Sept 2011-It is all about Attitude

Rob StenbergDirector Dealer Sales This month’s column has been a little tougher to write than usual. It focuses on one often-unpopular word: Attitude. There, I said it. It is unpopular simply because most people don’t want to inspect this trait in themselves to see how their attitude appears to others. Many people become defensive and … Continue reading “Sept 2011-It is all about Attitude”